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Our Solutions:

Lucene Technical Support

Customers who are experiencing problems with an existing Lucene solution will benefit from our technical support packages. These packages allow customers to access experts who have ample experience in the development of different Lucene/Solr solutions. We offer two levels of support for technical support, Basic and Professional.

Technical Support Packages

Lucene Support Matrix

The following table details the support that will be offered by MobilVox initially for Lucene services:

Basic Professional
Updates and Upgrades Y Y
Bug Fixes Y Y
Email Support Y Y
Chat Support N Y
Phone Support N Y
Classes N 2
Response Time 3 Business Days 1 Business Day
Authorized Contacts 1 2
Software Lucene
MV Search
MV Parser
MV Search
MV Crawler
MV Parser
MV Intelligence
Price per Year $10,000 $16,000

Please contact Mobilvox for more information on pricing at services@mobilvox.com.